Last September, Grupo Sociedad Azucarera Larios renewed its certification in the ISO 9001:2015 Standard by Bureau Veritas.
This certification has been implemented in the company since 2003 and covers the areas of real estate development, urban leasing and rural leasing.
Since we implemented the quality management system in our company, it has been evolving in parallel with the business world, adapting our work methodology, tools and processes focus in customer service to offer the best in these lines of business.
What is ISO 9001:2015?
ISO 9001:2015 is an international quality management standard that establishes best business practices to ensure customer satisfaction and continuous improvement in an organization. Therefore, implementing the quality system fosters a proactive business culture of prevention and improvement that ensures consistency in the quality of products and services.
As it is not a mandatory certification for organizations, a company that decides to invest in a certification audit already shows a declaration of intent in its desire to improve and offer the best to its clients.
When a company reachs certification it means that it has achieved the objectives established by the standard and that it has the capacity to meet the required requirements, as well as to provide products and services that meet international requirements in reference to quality.
Benefits for our clients
Customer satisfaction: The ISO 9001:2015 standard requires us to understand and respond to our clients needs. This translates into greater customer satisfaction with the services and products we offer, moving us to carry out projects that truly adapt to their expectations.
Continuous improvement: Thanks to the ISO 9001 standard we implement a constant cycle of improvement. This means that each project we carry out is an opportunity to learn, evolve and improve in everything we can. We are not satisfied with meeting standards, but we continue working to always offer what best suits our clients.
Efficient processes: ISO 9001 helps us optimize our internal processes, which translates into shorter deadlines and greater efficiency both in internal work and in project execution.
Greater transparency: Quality management processes increase transparency, which means that both our clients and suppliers can be sure that we are meeting the highest standards, both in terms of quality and regulations at each stage of the project.
At Grupo Sociedad Azucarera Larios we are committed to quality in all our processes and procedures, which allows us to achieve the objectives we set for ourselves internally – both in the short and medium term – and for our clients.
ISO 9001:2015 is an integral part of this commitment and guides us in every project we undertake. We have precisely defined all procedures and when we detect any areas of improvement, we take measures to continue offering the best of ourselves. We want our customers to have peace of mind knowing that they are choosing a company that values quality, customer satisfaction and continuous improvement at all times.
Both in the most relevant projects and in those that are more everyday, we try to ensure that the consolidation of the ISO 9001:2015 standard in our companies reflects our firm commitment to providing the best to our community and our clients.